Incorrect Triggering

Tenoch/SP friends,
I have been having a heck of a time with my SP either not sending accurate zone info to the software or simply not trigging a sound at all at random times where I simply get no note at all. Would could be causing the errors? Is it the drum? The tension? Software issue?

Hey @Primus that kinda sounds like a faulty cable. Can you try swapping it out? Did it start happening all of a sudden?

If that doesn’t help, get a Diagnostic Report and send it to and the support team can help troubleshoot the issue.