Program Freeze on Startup/launch

The program worked initially, but after a brief break in use, I come back and the program will no longer launch properly. I am on a Windows 11 system. It doesn’t even seem to Uninstall properly. I can get the Install wizard to run smoothly, but the same freeze issue happens on launch, even though it is now the Intro disclaimer screen instead of the User Interface. I just get the never-ending swirly ball of deep thought. No cursor to interact. I have to use Task Manager to close it everytime. This is after several computer restarts, updates, etc…

Hi @SacredBlasphemy,

I have two suggestions to try, but if they don’t work, feel free to write to support@sunhou.se or start a chat on our website and we will continue to help you troubleshoot there.

First, can you try unplugging the Portal and restarting the software?

If that doesn’t work, can you try navigating to: [user]\AppData\Roaming\Sensory Percussion 2\

or

[user]\AppData\Roaming\Sunhouse\Sensory Percussion 2\

and delete a file called last.obsidian

Let me know how it goes.

Best,
Stevenz

nothing. Sometimes when the User Agreement loads on launch I will get the typing cursor that also does nothing and lets me click nothing.