Sensor crapping out?

Anyone had a sensor crap out? I’ve contacted sunhouse a month ago and haven’t heard anything so maybe they will respond to me here. I bought my stuff in like August. Hopefully they see this. Would love a working sensor. No fun just having 3.

I guess anything’s possible what is happening to it. I assume you swapped XLR cables. I can’t imagine just having three of them no fun. I have only two and the explorations I am creating is ridiculous

I have the same issue with a sensor I’ve had for 8 months. I never heard back from them after sending the diagnostic report. I have tried all the troubleshooting recommendations. I sent another report today hoping for a response.