SP Factory Reset

Hello Hive,
First and foremost, thanks to SP Support to resolve my issues.

I am considering a factory reset. Has anyone done this?

I understand and acknowledge this is a user error (me), but it would be great to work with this product on some upcoming projects.

I appreciate any help anyone can provide.

Marek

hi—did u ever get help doing this or try yourself? I also am thinking i need to try it—- total crash recently— no clue why— cannot get it to work again

Hello! Yes, I got help from SP. I had to reinstall, do updates and clean up my Ableton workflow. TBH, my attention to detail is not great. SP support identified the big issues I had and walked me through how to get back up and running.

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Glad to hear!